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heck-in is available from 2:00 PM to 12:00 AM, while check-out is available from 7:00 AM to 11:00 AM on the day of departure.
The reception is open 24 hours a day.
The reception staff speak Italian, English, German, French, and Spanish.
The property is located at the highest point of the hill in Santa Vittoria d’Alba and can be reached by car, motorcycle, or taxi service.
The property offers free, unattended, and non-reservable parking.
Yes, the property is equipped with an internal lift.
The property has some architectural barriers that may make access to certain areas difficult. Guests are advised to contact Reception before booking to assess accessibility conditions.
Yes, free Wi-Fi is available throughout the property.
Yes, pets are allowed in all areas (except for the pool area) and a supplement applies.
Yes, luggage can be stored at the reception.
Rooms are equipped with a private bathroom with shower or bathtub and complimentary toiletries, air conditioning, TV, Wi-Fi connection, minibar, safe, desk, and hairdryer.
Yes, in Santa Vittoria d’Alba a tourist tax of €1.50 per person per night applies.
The Hotel accepts the following credit cards: Mastercard, Visa, and American Express.
Check-in takes place at the Reception upon arrival, with presentation of a valid ID and completion of the required registration form.
Yes, early check-in is available at an additional charge, subject to availability.
Yes, late check-out is available at an additional charge, subject to availability.
The Reception is open 24 hours a day.
No, there is no affiliated shuttle service to/from the property.
Yes, there is a Porsche electric car charging station. The service is not reservable, and guests are advised to contact the property in advance to check conditions.
Yes, children are welcome. Guests are advised to contact the property in advance to check availability and conditions.
Yes, cots and baby beds are available upon prior request. Guests are advised to contact the property in advance to check availability and conditions.
Yes, accessible rooms are available, without steps and equipped with walk-in showers. Guests are advised to contact the property in advance to check availability and conditions.
Yes, breakfast is included in the room rate.
Breakfast is served daily from 7:30 AM to 10:00 AM.
Breakfast is served in the dedicated room on the ground floor.
A continental buffet breakfast with sweet and savory options is served.
Yes, gluten-free, vegetarian, and vegan options are available.
Yes, Ristorante Castello is available on site and offers traditional local cuisine. The restaurant is open Tuesday to Saturday for dinner, and on Saturday and Sunday also for lunch. Closed Sunday for dinner, all day Monday, and for lunch from Tuesday to Friday.
Yes, gluten-free, vegetarian, and vegan options are available.
Yes, there is a bar open daily from 7:30 AM to 1:00 AM.
Yes, there is an outdoor swimming pool, open only during the summer season (approximately from May to October).
The pool is open daily from 9:00 AM to 7:30 PM.
Yes, one towel per person is provided for the entire stay. Replacement towels are available at an additional charge.
No, the property does not have a gym.
The property does not have a dedicated concierge service; however, the Reception staff provide recommendations on local activities and assist guests with bookings.
We do not directly organize tours and excursions. However, guests are provided with recommendations on activities in the region.
Yes, weddings and private events can be organized. Guests are advised to contact the property to check availability and conditions.
Cancellation terms vary depending on the rate plan booked. In case of doubts, guests are advised to contact the property.
